Shipping policy

Pre-order items ship 7 business days after the pre order window is closed. All Glosse' products purchased during a pre order period are made and packaged specifically for your order. Pre-orders cannot be canceled once submitted.

Once an order is shipped, Glosse' is not responsible for packages marked as delivered by the carrier. If your package is lost or stolen, please file a claim with the carrier. We will follow up and assist where possible.